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Policies

Return & Refund Policy
We have a no questions asked return policy.
If you change your mind, you can return the item within 30 days from your order date and receive a full refund.
If the item is defective, you can request a full refund (within 30 days) or we will happily send you a replacement without the hassle of sending us the defective product.

In general, refund and replacement process can take up to 7 days.

 

Life-Time Warranty
All of our products are covered by a life-time warranty. Our warranty plan covers product malfunction and wear & tear.
In case of a product issue, we will ask you for feedback to improve the product in the future and we will try our best to send you a replacement. In case the product is no longer on sale, our customers have the privilege to ask for a product with similar value.

To activate your warranty, please follow the steps in the product manual, or register your product on register-product

For any additional inquiries please contact us on customers@sparkpod.com